1. F 2. F 3. T 4. F 5. F 6. F 7. F 8. F 9. F 10.F 11.T 12.F 13.T 14.T 15.F 16.F 1. a through e 2. f 3. c and d 4. a DIDN'T ACE THE EXAM? CLICK ON "IN-HOUSE TRAINING" OR "TRAINING CALENDAR" FOR MANAGEMENT TRAINING OPTIONS OR CONTACT PATTI OR ROB BALL AT 208-342-7342